Terms of Purchase

Effective Date: June 2026

Welcome to averqilo, your dedicated destination for thoughtfully selected kitchen and home essentials designed to enhance everyday cooking, dining, and living experiences. Our collections include the Stoneware Collection, Linen Collection, and Acacia Collection, each carefully curated to combine practical functionality, natural materials, and timeless design.

This agreement establishes the terms and conditions governing all commercial transactions completed through our online store. By purchasing our kitchen and home products, you acknowledge and agree to these provisions, which operate alongside our Privacy Policy, Terms of Use, Shipping Policy, and Refund Policy.

Please review this document carefully before completing your purchase.

1. Purchasing Prerequisites

By completing a payment through this website, you confirm that:

You have reached the legal adult age required in your jurisdiction (18 or older where applicable).
You possess the legal capacity to enter into a financial agreement.
Your purchase and use of our kitchen and home products comply with applicable local laws and regulations.

You agree to use our products responsibly and according to their intended purposes.

Please note that our administrative team may retain relevant digital communications, transaction records, and customer service interactions for purposes including:

Order management.
Customer support.
Quality assurance.
Security monitoring.
Legal compliance.

2. Information Security & Privacy

Your payment information, billing details, shipping information, and personal data are processed securely according to our published Privacy Policy.

By interacting with averqilo, placing an order, or communicating through our customer service channels, you acknowledge and consent to our applicable data management practices.

We reserve the right to update our privacy procedures when necessary to improve security, comply with regulations, or enhance customer services.

Your continued use of our services following policy updates constitutes acceptance of the revised practices.

3. Order Validation & Administrative Rights

averqilo reserves the right to review, verify, approve, suspend, modify, or reject any order submitted through our online store.

Orders may be cancelled or restricted due to circumstances including:

Inventory limitations.
Payment processing issues.
Suspected fraudulent activity.
Technical errors.
Incorrect product pricing.
Incomplete or inaccurate customer information.

We may request additional verification information before processing or shipping an order.

If an order is cancelled by averqilo, any applicable payment received for the cancelled transaction will be refunded to the original payment method.

We reserve the right to update:

Product prices.
Product specifications.
Product availability.
Promotional offers.

at any time without prior notice.

4. Product Representation Accuracy

Our team strives to present our kitchen and home products as accurately as possible through:

Product images.
Product descriptions.
Material information.
Product specifications.
Usage details.

However, we cannot guarantee that digital representations will perfectly match physical products due to:

Different screen settings.
Photography conditions.
Natural material variations.
Manufacturing characteristics.

For products made from natural materials, including acacia wood, variations in:

Grain patterns.
Texture.
Color tone.

may naturally occur and are considered part of the product’s unique character.

If a product received significantly differs from its online description, available remedies will be handled according to our applicable Refund and Return Policy.

Customers are encouraged to carefully review all product information before completing checkout.

5. Financial Discrepancies

While we make reasonable efforts to maintain accurate pricing information throughout our online catalog, occasional technical, typographical, or display errors may occur.

averqilo is not obligated to fulfill orders placed with clearly incorrect pricing information caused by technical errors or inaccurate displays.

In such circumstances, we may:

Suspend order processing.
Notify the customer of the pricing discrepancy.
Provide a refund for the affected transaction where applicable.

We reserve the right to correct inaccurate pricing information and update product details whenever necessary.

6. Fulfillment Projections & Inventory

Product availability information displayed on our website is provided as general guidance and does not represent an absolute guarantee of inventory availability.

While we aim to process and fulfill orders efficiently, delivery timelines may vary depending on:

Destination location.
Carrier operations.
Warehouse processing.
Product availability.
Customs procedures.
External logistics conditions.

If a selected product becomes unavailable during order processing, we will notify you and provide appropriate solutions regarding:

Product replacement options.
Order adjustments.
Applicable payment refunds.

7. International Transit & Compliance

When purchasing averqilo kitchen and home products for international delivery, customers acknowledge that:

(a) Product support policies may vary depending on location.

(b) Local service availability may differ by region.

(d) Product packaging, labeling, or documentation may not correspond with every local jurisdiction’s specific requirements.

Customers are responsible for ensuring that purchased products may be legally imported, received, and used within their location.

8. Import Taxation and Tariffs

Depending on the destination country, customers may be responsible for additional charges including:

Customs duties.
Import tariffs.
Value-Added Taxes (VAT).
Brokerage fees.
Other government-imposed charges.

Such charges may become payable when products enter the customer's local jurisdiction.

9. Legal Jurisdiction & Entity Information

This Purchasing Agreement and all related online retail activities shall be interpreted and administered according to applicable laws and regulations governing the business operations of:

Corporate Proprietor:
Utone (Hong Kong) Technology Limited

Registered Headquarters:

Room No. 532B, 5/F, Star House,
No. 3 Salisbury Road,
Tsim Sha Tsui, Hong Kong

Client Support Communications

For questions regarding these purchasing terms, product orders, or transaction assistance, our customer care team is available:

Brand Identity: averqilo
Corporate Entity: Utone (Hong Kong) Technology Limited
Primary Email: support@averqilo.com
Customer Hotline: +1 (641) 552-0948

We sincerely appreciate your trust in averqilo and remain committed to providing thoughtfully designed kitchen and home solutions that bring quality, functionality, and lasting beauty into everyday experiences.

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