Contact Us

We sincerely appreciate your visit to averqilo. Our commitment to customer satisfaction is reflected in our carefully selected kitchen and home products, designed to bring quality, functionality, and timeless style into everyday living spaces.

Whether you are exploring the elegant craftsmanship of our Stoneware Collection, discovering the natural comfort of our Linen Collection, or enhancing your kitchen with the warmth and durability of our Acacia Collection, our customer service team is always ready to provide professional assistance and helpful support.

For any questions regarding order status, product details, material information, usage guidance, or potential business cooperation, please feel free to contact us through the official channels below.

Digital Communications

Official Customer Inbox:
support@averqilo.com

Our Response Commitment:
Every customer inquiry is carefully reviewed by our dedicated support team. We aim to provide a complete response within one to two business days (24–48 hours).

To help us process your request efficiently, we kindly recommend including your Order ID in the email subject line whenever your inquiry relates to an existing order.

Telephone Support

Direct Help Line:
+1 (641) 552-0948

Hours of Operation:
Monday through Friday, from 9:00 AM to 6:00 PM (EST)

Notice:
Please be aware that standard network charges or carrier service fees may apply depending on your telephone provider and service plan.

Corporate Governance & Administration

averqilo operates with a strong commitment to quality craftsmanship, thoughtful product selection, and customer transparency within the kitchen and home goods industry.

Our collections are carefully developed and organized around practical functionality, reliable materials, and timeless design principles. From material evaluation and supplier coordination to customer service and order management, we strive to maintain consistent standards throughout every part of the customer experience.

All customer support operations, order assistance, product coordination, and administrative matters are managed by our corporate headquarters:

Operating Enterprise:
Utone (Hong Kong) Technology Limited

Registered Office Location:
Room No. 532B, 5/F, Star House,
No. 3 Salisbury Road,
Tsim Sha Tsui, Hong Kong

We sincerely appreciate the trust you place in averqilo. We look forward to supporting your kitchen and home journey with thoughtfully designed products that combine functionality, quality, and lasting beauty.