Terms of Use

Effective Date: June 2026

Welcome to the digital storefront of averqilo. This online platform and all associated electronic channels (collectively referred to as the "Site") are fully managed, owned, and operated by Utone (Hong Kong) Technology Limited.

These Terms of Use establish the conditions governing your access, browsing, account registration, and interaction with our online store.

Please note that purchases of our kitchen and home products, including selected items from our Stoneware Collection, Linen Collection, and Acacia Collection, may also be subject to separate purchasing agreements, shipping policies, refund policies, and other applicable terms.

By accessing, creating an account, or purchasing through our Site, you acknowledge that you have read, understood, and agreed to comply with these Terms. If you do not agree with any part of these Terms, you must discontinue use of our digital storefront immediately.

1. Accuracy of User Information

Whenever you provide information through our platform, you represent that all personal, billing, shipping, and contact information submitted is accurate, complete, and current.

You are responsible for maintaining and updating your account information, order details, delivery address, and communication preferences whenever changes occur.

2. Confidentiality and Data Stewardship

Protecting customer privacy and maintaining responsible data management practices are important priorities for averqilo.

The methods used to collect, process, store, and protect personal information are described in our separate Privacy Policy.

By browsing our product collections, placing orders, contacting customer support, or interacting with our digital services, you acknowledge and consent to our applicable data handling practices.

3. Intellectual Property Rights and Permitted Activities

All creative and commercial materials displayed throughout the averqilo storefront, including but not limited to:

  • Product photography.
  • Product descriptions.
  • Brand identity materials.
  • Written content.
  • Graphics.
  • Website designs.
  • Logos.
  • Digital interface elements.
  • Website source materials.

are owned by or legally licensed to Utone (Hong Kong) Technology Limited.

These materials are protected under applicable copyright, trademark, and intellectual property laws.

We grant visitors a limited, non-exclusive, non-transferable, and revocable permission to access our website solely for:

  • Personal shopping purposes.
  • Product research.
  • Informational use.

Without prior written authorization, users are prohibited from:

  • Copying, reproducing, distributing, or commercially exploiting website materials.
  • Duplicating our website structure through framing, mirroring, or similar methods.
  • Uploading viruses, malware, or harmful software.
  • Using automated tools, scraping systems, or data extraction methods to collect product information, pricing data, or website content.
  • Conducting activities that create unreasonable demands on website infrastructure.

We reserve the right to restrict access, suspend accounts, or block users who violate these requirements.

4. Public Submissions and Customer Reviews

If you submit product reviews, photographs, feedback, recommendations, or other content through our platform, you are responsible for ensuring that such content is lawful and that you possess all necessary rights.

You must not submit content that:

  • Is misleading, fraudulent, defamatory, abusive, or unlawful.
  • Violates another person's privacy rights.
  • Infringes third-party intellectual property rights.

By submitting content through our Site, you grant averqilo a worldwide, royalty-free, non-exclusive right to use, reproduce, adapt, publish, display, and distribute such content for legitimate business purposes, including customer communication, product promotion, and marketing activities where permitted by law.

5. Third-Party Web Links

Our Site may contain links, references, or integrations connected with third-party websites and external services.

averqilo does not control these independent platforms and is not responsible for:

  • Their content.
  • Availability.
  • Security standards.
  • Business practices.
  • Privacy policies.

Your use of third-party websites is conducted at your own discretion and remains subject to the applicable terms of those external platforms.

6. Complete Warranty Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AVERQILO PROVIDES THIS WEBSITE AND RELATED CONTENT ON AN "AS IS" AND "AS AVAILABLE" BASIS.

We disclaim warranties and representations, whether express or implied, including warranties of:

  • Merchantability.
  • Fitness for a particular purpose.
  • Non-infringement.

except where such disclaimers are prohibited by applicable law.

We do not guarantee that access to our platform will always be:

  • Secure.
  • Continuous.
  • Error-free.
  • Free from technical interruptions.

7. Limitation of Liability

By using our platform, you acknowledge the inherent risks associated with online commerce services.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, UTONE (HONG KONG) TECHNOLOGY LIMITED, its officers, employees, service providers, and business partners shall not be liable for indirect, incidental, special, punitive, or consequential damages arising from:

(a) Website interruptions, technical failures, or service downtime.

(b) The purchase, handling, or use of our kitchen and home products.

(c) Unauthorized access to digital systems or information.

(d) Network failures, communication interruptions, or transmission errors.

Nothing in these Terms excludes liability that cannot legally be limited under applicable law.

8. Defense and Indemnification

You agree to defend, indemnify, and hold harmless Utone (Hong Kong) Technology Limited, including its officers, employees, service providers, and partners, from claims, damages, losses, liabilities, or reasonable legal expenses arising from:

  • Your violation of these Terms.
  • Your unlawful use of the Site.
  • Your misuse of products or services.
  • Your infringement of another person's legal rights.

9. Electronic Agreements and Notifications

By accessing our website, placing an order, creating an account, or communicating with our customer support team, you agree to electronic communication between yourself and averqilo.

Electronic confirmations, notices, disclosures, policy updates, and other digital communications may satisfy applicable written communication requirements where legally permitted.

10. Copyright Infringement Notice Procedures

averqilo respects intellectual property rights.

If you believe copyrighted material has been improperly reproduced or displayed on our Site, please contact our administrative or customer support team and provide:

  • Your physical or electronic signature.
  • Identification of the copyrighted work.
  • The specific URL containing the disputed material.
  • Your contact information.
  • A statement confirming that the use is unauthorized.

11. Force Majeure Exemption

Our company shall not be considered in breach of these Terms where performance is prevented, interrupted, or delayed due to circumstances beyond our reasonable control.

Such circumstances may include:

  • Natural disasters.
  • Severe weather events.
  • Public health emergencies.
  • Labor disruptions.
  • Transportation interruptions.
  • Infrastructure failures.
  • Global supply chain disruptions.

12. Risk of Loss and Transfer of Ownership

To the extent permitted by applicable law, risk of loss relating to purchased products may transfer according to applicable shipping arrangements once products are delivered to the designated carrier.

Ownership rights relating to purchased products shall transfer according to applicable transaction terms and relevant laws.

13. Governing Law and Legal Disputes

These Terms of Use and related online retail activities shall be governed and interpreted according to applicable laws governing the operation of Utone (Hong Kong) Technology Limited, without regard to conflict-of-law principles.

Any disputes arising from your use of the averqilo platform shall be handled through appropriate legal procedures available under applicable law.

14. Severability of Provisions

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision shall be limited or removed only to the extent necessary.

All remaining provisions shall continue in full effect.

15. Entirety of the Agreement

These Terms constitute the complete agreement between you and Utone (Hong Kong) Technology Limited regarding your use of this website.

They replace previous agreements, communications, or understandings relating to the same subject matter.

Separate policies, including Privacy Policy, Shipping Policy, and Refund Policy, may apply to specific transactions.

16. Administrative Contact Information

If you have questions regarding these Terms of Use, please contact our customer support team:

  • Brand Identity: averqilo
  • Corporate Entity: Utone (Hong Kong) Technology Limited

Headquarters Address:
Room No. 532B, 5/F, Star House,
No. 3 Salisbury Road,
Tsim Sha Tsui, Hong Kong